PRIVACY POLICY

KGK Scaffolding Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or submit an enquiry.

Who we are

KGK Scaffolding Ltd is a scaffolding contractor based in Essex.

For questions relating to this Privacy Policy or the personal information we hold about you, please contact:

Email: info@kgkscaffolding.co.uk
Telephone: 01708 522928

Information we may collect

We may collect personal information that you provide to us when you contact KGK Scaffolding Ltd, including:

• your name;

• company name;

• email address;

• telephone number;

• the type of enquiry;

• information contained within your message or enquiry; and

• any other information you choose to provide to us.

We may also receive information when you contact us directly by telephone or email.

How we use your information

We may use your personal information to:

• respond to enquiries and quotation requests;

• communicate with you regarding proposed, current or completed projects;

• provide information about our scaffolding services;

• manage our business relationships;

• deal with employment enquiries;

• maintain appropriate business and project records; and

• comply with applicable legal and regulatory requirements.

Our lawful basis for using your information

Depending on the circumstances, we process personal information where it is necessary:

• to take steps at your request before entering into a contract or to perform a contract;

• for our legitimate business interests, such as responding to enquiries, managing customer and supplier relationships and operating our business; or

• to comply with a legal obligation.

Where consent is required, we will ask for it separately.

Sharing your information

We do not sell your personal information.

We may share information where reasonably necessary with service providers who support the operation of our website, communications or business systems, or with professional advisers and public authorities where required by law.

Our website is hosted using Framer.

How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including meeting legal, accounting, contractual and regulatory requirements.

Retention periods may vary depending on the nature of the enquiry, project or business relationship.

Website forms

Information submitted through forms on this website is used to respond to and manage your enquiry.

Please do not submit unnecessary sensitive personal information through our website forms.

Website analytics

We may use privacy-focused website analytics to understand general website usage and improve our website.

Where we use technologies that require consent under applicable law, they will only be enabled after the appropriate consent has been obtained.

Your rights

Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including rights to:

• request access to your personal information;

• ask us to correct inaccurate information;

• request deletion of your information;

• restrict or object to certain processing;

• request transfer of certain information; and

• withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details above.

Complaints

If you have concerns about how we use your personal information, please contact us first so we can try to resolve the matter.

You also have the right to raise a concern with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

Security

We take reasonable organisational and technical measures to protect personal information from unauthorised access, loss, misuse or disclosure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements.

The latest version will be published on this page.